Handling customer disputes well affects your entire business, so it is critical to do it well.
Regulation is a constant concern for the prepaid industry, and compliance departments continuously need to update their knowledge just to stay ahead.
The problem with eliminating a payment choice has been brought into focus by a recent bill in Washington, D.C. to make it illegal to refuse cash. As The Washington Postreported, several restaurants have eliminated cash as an option, but some lawmakers in the district worry that the poor, especially those who cannot get bank accounts, will lose access to parts of the market.
In the latest episode of the Power of Prepaid Podcast, the NBPCA talks with Dee Buchanan and Gordon Taylor, principals at Ogilvy Government Relations.
In the latest episode of the Power of Prepaid Podcast, the NBPCA talks with Kurt Helwig, president and CEO of the Electronic Funds Transfer Association (EFTA), and Amy Duncan, the director of project management at CDP, Inc. and the chair of the EFTA’s egovernment payments council.